Privacy policy

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you in various ways, including, but not limited to:

  • Contact Information: Name, email address, phone number, and postal address.

  • Payment Information: Credit card details, billing address, and payment history.

  • Account Information: Username, password, and other registration details.

  • Health Information: Information related to your health or fitness goals, provided voluntarily.

  • Demographic Information: Age, gender, preferences, and interests.

1.2 Non-Personal Information

We may also collect non-personal information automatically as you navigate through our website, such as:

  • Browser Information: Type of browser, operating system, and IP address.

  • Usage Data: Pages visited, time spent on the site, and other analytical data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To book classes, manage memberships, and process payments.

  • To Improve Our Services: To personalize your experience, improve website functionality, and enhance our offerings.

  • To Communicate: To send you promotional emails, newsletters, and updates about our services. You can opt-out of these communications at any time.

  • To Comply with Legal Obligations: To fulfill any legal requirements or respond to lawful requests by public authorities.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: Payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway provider’s database.

  • Access Controls: Personal information is accessible only by authorized personnel who are required to keep the information confidential.

  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, or conducting our business, provided that these parties agree to keep your information confidential.

  • Legal Compliance: We may disclose your information if required by law, court order, or governmental regulations.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture certain information.

  • Types of Cookies Used:

    • Essential Cookies: Necessary for the operation of our website.

    • Analytical Cookies: Help us understand how visitors use our site.

    • Marketing Cookies: Used to deliver relevant ads to you.

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.

  • Correct Your Information: Request corrections to any inaccurate or incomplete information.

  • Delete Your Information: Request the deletion of your personal information, subject to legal requirements.

  • Opt-Out: Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us at [contact email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.